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Frequently Asked Questions

What are the effects of this situation?
Neither the operation nor the safety of the vehicle is impaired.
Software was used which optimises NOx emissions on the test bed.
Is the safety of the vehicle impaired?
What exactly needs to be repaired on the car?
The technical measures are currently being prepared, and this process is being given the utmost priority. For the majority of vehicles, a software update will likely be sufficient.
Is it necessary to make an appointment at the workshop?
Audi will contact you as soon as the technical solution is available.
Will the repair be carried out free of charge?
Yes, Audi will cover the costs of the repair.
Who can I contact with further questions?
You are also welcome to contact your local Audi dealer at any time with any questions you might have.

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